Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Industrial Metal Sales LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Industrial Metal Sales LLC believes that customer conduct violates applicable law or is harmful to the interests of Industrial Metal Sales LLC

    Please note prices are subject to change without notice !

    Also, please remember, taking our product photos is our property, this is a NO NO!



  • Shipping & Delivery
  • We ship UPS Worldwide. Shipping via USPS Priority Flat rate Box Upon Request for special needs Please contact us Direct for this request 586-783-2238 Thanks!



  • Return Policy
  • Our return policy is as follows: NO REFUNDS on Material cut to size ,So Please make sure you double check your order before placing it ! Measure twice so we only have to cut it once! All Sales Are Final !

    If we, Industrial Metal Sales Do make a mistake which is very very rare ,

    we will ALWAYS fix it at our Cost. If it is a size issue or cut to length problem, or defect in the material.

     

    By Electronicly making a purchase on our website, you agree to the following terms
     
    Buyer is to pay any Authorized return shipping costs that are approved

    and returns may be subject to 20% restocking fee

    Also, we cannot Guarantee transit times once the order has left the Warehouse,

    UPS,Fed Ex and USPS may experience Delays Due to Inclimate Weather , Etc...

    this is something we cannot control, we wish we could .....

    If you need to change your order after placeing it on our website www.industrialmetalsales.com there will be a $10.00 applicable fee to do so, so please make sure you measure once and get the order correct !

    Please understand 

     

    Please note prices are subject to change without notice !



  • Store Hours
  • Our Business Hours are Monday thru Friday 8am to 5pm If you would like to pick up at our wareshouse, Please call first and place your order, so we can have it ready when you arrive



  • Miscellaneous
  • Cutting Tolerances are as follows: All Cut tolerances are + 1/8" / -0.00" on All of our Metals Cut to Size , we give you a little extra to clean up ! Industrial Metal Sales reserves the right to cancel any order at anytime for any reason we see valid and issue a complete refund immediately.

    Mill Test Reports 

     Industrial Metal Sales Will Not issue Mill Test Reports with-out pre-payment of the specific product/order in full , then MTR will be set via Email,Fax,US Mail ,Customers Choice ETC...